Last updated: November 4, 2025

Terms and Conditions

These Terms and Conditions (“Terms”) govern use of https://merlos.co and purchases from Merlos LLC (“Merlos,” “we,” “us,” “our”). By accessing the site or buying our products, you agree to these Terms.

1. Company & Contact

Merlos LLC
Texas, USA
Email: contact@merlos.co

2. Eligibility

You must be legally able to enter into contracts and, where applicable, of the age of majority in your jurisdiction to purchase.

3. Use of Website

Use the site lawfully. Do not attempt unauthorized access, disrupt functionality, scrape data, or submit false information.

4. Product Information

We aim for accurate descriptions and images. Minor variations may occur. We may modify or discontinue products without notice.

5. Orders & Payments

All orders are subject to acceptance and payment verification. We may cancel or refuse an order for suspected fraud, errors, or stock issues. Prices are listed in USD unless stated otherwise.

6. Shipping & Returns

Shipping times, costs, and return eligibility are governed by our Shipping & Returns policy. Provide accurate shipping details. Carrier delays or incorrect addresses are outside our control.

7. Warranty

Warranty terms, coverage, and claim instructions are defined in our Warranty Policy. Proof of purchase is required.

8. Prohibited Uses

• Interfering with site security or performance.
• Using the site for unlawful, deceptive, or harmful activities.
• Reverse engineering, automated scraping, or data mining without consent.

9. Intellectual Property

All content on the site, including the Merlos name, logos, product images, manuals, text, and graphics, is owned by Merlos LLC or its licensors and protected by law. Do not copy, distribute, or create derivative works without permission.

10. Third-Party Links

We may link to third-party sites. We are not responsible for their content, policies, or practices. Access at your own risk.

11. Limitation of Liability

To the maximum extent permitted by law, Merlos LLC is not liable for indirect, incidental, special, or consequential damages arising from use of the site or products. Your sole remedy is limited to the warranty remedies described in our Warranty Policy.

12. Privacy

Personal information is handled per our Privacy Policy (including cookies). By using the site, you consent to those practices.

13. Export & Compliance

You are responsible for complying with local laws and any applicable export controls when purchasing or using our products outside the United States.

14. Termination & Suspension

We may suspend or terminate access to the site, refuse service, or cancel orders for any violation of these Terms or for suspected fraud or abuse.

15. Dispute Resolution & Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. You consent to the exclusive jurisdiction and venue of the state or federal courts located in Texas for any dispute not subject to informal resolution.

16. Severability; No Waiver; Assignment

If any provision is found unenforceable, the remainder remains in effect. Our failure to enforce a provision is not a waiver. You may not assign your rights without our consent; we may assign to an affiliate, successor, or acquirer.

17. Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control, including acts of God, labor disputes, shortages, or carrier failures.

18. Changes to Terms

We may update these Terms at any time. The “Last Updated” date will reflect changes. Continued use of the site after changes means acceptance.

19. Entire Agreement

These Terms, together with linked policies (Warranty, Privacy Policy, Shipping & Returns), constitute the entire agreement between you and Merlos regarding the site and product purchases.